Teacher Transition Privacy Policy
Effective Date: January 2019
1. Our Commitment to Your Privacy
Welcome to Teacher Transition (Teacher Transition, "we", "us", "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.teachertransition.com (the "Site") and purchase or use our online courses, membership, and related services (the "Services").
Please read this policy carefully. By using our Site or Services, you agree to the way we handle your information as described here. This policy is part of our Terms of Use.
2. What Information We Collect
To provide our Services, we need to collect some information about you:
Information You Give Us:
- Contact Details: Your name, email address, and phone number when you sign up, contact us, or subscribe to our newsletter.
- Account Information: If you create an account, we'll collect information needed to manage it, like your username and password.
- Payment Information: When you buy a course, your payment details (like credit card number) are collected and processed securely by our trusted payment partner Stripe and PayPal. We do not store your full credit card information on our servers.
- Course Interaction: Information related to your participation in courses, like assignments you submit or feedback you provide.
Information Collected Automatically:
- Usage Data: Like most websites, we automatically collect some basic information when you visit our Site, such as your IP address, browser type, and pages visited. This helps us understand how people use our Site and improve it.
- Cookies: We use cookies (small text files stored on your device) to help the Site function properly (e.g., keeping you logged in) and to understand site usage (e.g. Google Analytics, our courseware, etc. ). You can usually control cookies through your browser settings.
- Course Progress Data: We track which parts of a course you've completed to help you see your progress and for us to understand how courses are being used so that we can continue to improve them for our users.
3. How We Use Your Information
We use the information we collect for essential business purposes:
- To create and manage your account.
- To process your course purchases securely via our payment processor.
- To deliver the courses and resources you've purchased.
- To communicate with you about your account, purchases, or important updates.
- To provide customer support and answer your questions.
- To send you occasional emails about new courses, tips, or special offers, but only if you've agreed to receive them (you can unsubscribe anytime).
- To understand how our Site and courses are used so we can make improvements.
- To prevent fraud and keep our Site secure.
- To comply with legal requirements.
4. Sharing Your Information
We are a small business and respect your privacy. We do not sell your personal information. We only share your information in limited circumstances:
- Service Providers: We share necessary information with trusted companies that help us run our business.
- Legal Requirements: If required by law (e.g., by a court order or subpoena), we may need to disclose your information.
- With Your Permission: For any other purpose, we would only share your information if you explicitly give us permission.
5. Keeping Your Information Secure
We take reasonable technical and organizational steps to protect your personal information from unauthorized access or misuse. However, no website or internet transmission is completely secure, so we cannot guarantee absolute security.
6. How Long We Keep Your Information
We keep your personal information only as long as necessary to provide you with our Services, manage your account, comply with legal obligations, or resolve disputes. For example, we'll keep your account information as long as your account is active.
7. Your Rights Regarding Your Information
You have rights concerning your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any inaccurate information.
- Deletion: You can request that we delete your personal information (though we may need to keep some information for legal or operational reasons).
- Opt-Out: You can unsubscribe from our marketing emails at any time using the "unsubscribe" link in the email.
To exercise these rights, please contact us using the details below. We may need to verify your identity first. (Note: Specific rights may vary depending on your location, e.g., GDPR for Europe, CCPA for California).
8. Links to Other Websites
Our Site may contain links to other websites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.
9. International Users
If you are accessing our Site from outside the US, please be aware that your information will be transferred to, stored, and processed in the US. By using our Services, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy occasionally. We will post any changes on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically.